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The One Skill That Will Make You a Better Leader, Colleague, and Person

Marshall Hargrave
3 min readDec 17, 2024

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Feedback. It’s a word that can strike fear into the hearts of even the most confident leaders and employees.

Feedback conversations can be awkward, uncomfortable, and even scary, whether you’re giving or receiving them.

But here’s the thing: feedback is also one of the most powerful tools for growth, improvement, and success — both personally and professionally. Constructive feedback can help us:

  • Identify blind spots
  • Develop new skills
  • Take our performance to the next level

The Importance of Feedback

Employees who receive regular, meaningful feedback are more likely to be engaged at work than those who don’t. Additionally, companies that implement regular employee feedback have lower turnover rates than those that don’t.

So why do many of us struggle with feedback?

…Why do we avoid it, sugarcoat it, or get defensive when we receive it?

…The answer lies in our deep-seated psychological biases and fears.

As humans, we’re wired to seek approval and avoid rejection. We want to be liked, respected, and seen as competent. Feedback, especially when it’s…

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Marshall Hargrave
Marshall Hargrave

Written by Marshall Hargrave

Serial entrepreneur. Finance, startups, investing. Catalyst-focused, event-driven. Hip-hop vigilante. On the quest for the best hot chicken.

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